Trained peer support specialists are available to provide support if you need it. These warm lines are available to all Arizonans age 18 and over. Peer support specialists have lived experience. They have been through tough times. They are trained to listen and support callers. All Arizona Counties NAZCARE 1-888-404-5530 Monday - Thursday: 4pm to 10 pm Friday-Sunday: 3pm to 10:30 pm Central Arizona Crisis Response Network 602-347-1100 24 hours Southern Arizona - Pima County Hope, Inc. 520-770-9909 8am to 10pm Southern Arizona - All Other Counties Hope, Inc. 1-844-733-9912 8am to 10pm The Family Involvement Center offers a warm line for family members. They offer support to family members that deal with behavioral health challenges at no cost. Statewide phone number: 1-877-568-8468 Monday - Friday: 8am - 6pm Saturday - Sunday: 8am - 12pm

Arizona Board of Behavioral Health Examiners Establishes standards of qualification and performance for licensed behavioral health professionals in the fields of counseling, family therapy and social work for protection of the public. Arizona Center for Disability Law Advocates for the legal rights of persons with disabilities. Arizona Department of Education Educational Information Center for parents, families, students, teachers, administrators and paraprofessionals. Arizona Department of Economic Security A portal to information on children, family, aging and elderly, people with disabilities, employment, services and programs. D.A.M.E.S. (Differently Abled Mothers Empowerment Society) Michele Thorne is the founder of D.A.M.E.S. (Differently Abled Mothers Empowerment Society), a board member of the Autism Society of Greater Phoenix, a Certified Autism Specialist and a mother of two who have been diagnosed with autism. After her children's diagnosis, she saw the need for an organization whose sole focus was to take care of the mothers raising special needs children. D.A.M.E.S. aims to take a holistic approach to helping mothers raising special needs children; D.A.M.E.S. can help you re-center by providing self-care tools to you that are available anytime, anywhere. Emily Center A library in the Phoenix Children's hospital that is open and free to the public. It provides information on child health, injury and illness. Family Involvement Center A Family-run organization whose majority of staff are also parents who have lived experience raising a child with emotional, physical and/or behavioral health needs. Raising Special Kids A Parent training and information center which provides resources and support to families of children with disabilities. Southwest Autism Research and Resource Center Autism research for children and families; also provides programs, education, services, support and more for the Autism community.

NATIONAL 24-HOUR CRISIS HOTLINES Phone National Suicide Prevention Lifeline: 988 talk or text National Substance Use and Disorder Referral and Treatment Hotline: 1-800-662-HELP (4357) Text Text the word "HOME to 741741 RAINN Sexual Assault Hotline (800) 656-HOPE (4673) e-Parent's Special Needs Resource Directory A comprehensive guide for parents and families of children with chronic health issues, disabilities and special needs, as well as physicians, allied health care professionals and educational professionals who are involved in their care and development. This directory is designed to assist in your search for helpful information and resources for every situation. Mental Health America The nation's leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and promoting overall mental health for Americans. National Federation of Families A nationwide advocacy organization with families as its sole focus, the NFF represents families whose children - of any age - experience mental health and/or substance use challenges during their lifetime. They provide resources, online training, host the only national conference dedicated to supporting families and have a network of affiliates that provide family peer support to families across the country. National Alliance on Mental Illness Dedicated to improving the quality of life for people with mental illness and their families through support, education and advocacy. Children and Adults with Attention-Deficit/Hyperactivity Disorder (CHADD) Provides information for families on Attention Deficit/Hyperactivity Disorder in addition to other developmental disorders.

STATEWIDE CRISIS LINE 1-844-534-4673 (1-844-534-HOPE) or text 44673 (4HOPE) SUICICDE AND CRISIS LINES BY COUNTY Maricopa County served by Mercy Care: 1-800-631-1314 or 602-222-9444 Apache, Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz and Yuma Counties served by Arizona Complete Health - Complete Care Plan: 1-866-495-6735 Coconino, Gila, Mohave, Navajo and Yavapai Counties served by Health Choice Arizona: 1-877-756-4090 Gila River and Ak-Chin Indian Communities: 1-800-259-3449 Salt River Pima Maricopa Indian Community: 1-855-331-6432 Tohono O'odham Nation: 1-844-423-8759 Suicide Prevention Resource Center (800) 273-TALK (8255) | www.suicidepreventionlifeline.org CHILD ABUSE HOTLINES Arizona Child Abuse Hotline (888) SOS-CHILD (767-2445) Sexual Assault Hotline (Maricopa County) (480) 736-4949 TEEN LINE Teen Lifeline (602) 248-8336 (within Maricopa County) or (800) 248-8336 (outside Maricopa County) Call 24/7/365. Text weekdays 12-9 pm and weekends 3-9 pm. Peer counseling 3-9 pm daily. DOMESTIC VIOLENCE HOTLINES AZ Coalition to End Sexual & Domestic Violence (602) 279-2900 or (800) 782-6400 Domestic Violence Hotline (National) (800) 799-7233 HOSPITAL EMERGENCY SERVICES St. Luke's Behavioral (602) 251-8535 Banner Behavioral (602) 254-4357 or (800) 254-HELP (4357) 24-hour Crisis Psychiatric Care Connections AZ (602) 416-7600 www.connectionshs.com/crisis

The Nuts and Bolts of Telemedicine Curriculum Learn all you ever wanted to learn about connection, devices, platforms, and “doing” a telehealth visit. This curriculum includes four webinars: Are you Connected? Do you Have a Device? Can You “See” Your Provider? Your Family’s First Telemedicine Appointment. The webinar recordings are available for families to learn in English and in Spanish. Trouble Accessing Technology or Telehealth? Check out this list of 14 “Barrier Busters” in English and in Spanish to help you identify the barrier and ways to get around it. What is Family Centered Telehealth? How do I work with my child’s providers over the phone or screen? How do I ensure that our family voice is heard, respected, and integrated as part of the team caring for my child in a way that is unique to my child’s needs, and our culture? Family Voices has taken the concept of Family-Centered Care (the way to deliver care through respectful partnership) and described it for the new virtual environment - in English and in Spanish - to empower families and care teams to partner in care, no matter how, where, and to whom it is delivered.

Please find links to our previous newsletters below. You can sign up to receive future editions of the newsletter here. July 2022 May 2021 - Special Announcements April 2021 February 2021 December 2020 November 2020 August 2020 July 2020 May 2020 March 2020 January 2020

National Center for PTSD https://www.ptsd.va.gov/family/effects_ptsd.asp Understanding PTSD: A Guide for Family and Friends https://www.ptsd.va.gov/publications/print/understandingptsd_family_booklet.pdf Tips for Family Members https://www.ptsd.va.gov/family/support_family_war.asp Managing Stress and Anxiety During the COVID-19 Outbreak https://www.mentalhealth.va.gov/coronavirus/index.asp